insert cash or press "pay with card"

Only problem with that? There is no "pay with card" button!!!

"Let me 'splain...no, there is too much. Let me sum up"

I went to Wal-Mart this morning with my roomie Elaina to get a few random items and a Money Order for our March rent. The line at the Customer Service desk was about a bizillion people long, so I decided to use the machine they have where you can pay for and print money orders automatically. So, figuring this would be the quickest route, we stepped up to the machine and started placing our Money Order order. I had the majority of the rent amount in cash, but had to pay for some of it with my debit card. I fed all the cash I had into the machine, one 20 at a time, then when I got to the end of what I had the machine said: "insert cash or press pay with card." But...as previously mentioned...there wasn't a "pay with card" button. In lieu of missing button I swiped my card on the pinpad, thinking that would work. It didn't.

We pushed the help button...and waited.

We asked an associate to call someone...and waited. She then came over and said to just swipe my card. I told her I already did that, but did it again. Surprise, surprise...it still didn't work.

A cashier came up...we explained what we were trying to do she said to just swipe my card. I told her I already did...twice...but she said to do it again. I did. It didn't work. She then somehow managed to cancel the transaction, making the machine print out a piece of paper telling them to refund the cash I'd already fed in. She stood around looking at the receipt with this blank look on her face for a while then pressed the cancel transaction button, effectively locking the machine.

She went into the office and had some other lady come out...then walked away.

Lady #2 again stood around with a blank expression on her face. I explained the situation to her saying I either needed the Money Order or my cash back. and then decided to call over an assistant manager.

Assistant Manager comes over. I explain the situation for the third time. She tells Lady #2 that she needs to refund me my cash from the money they keep in the office. Lady #2 then walks back into the office and dissapears for about 3-5 minutes while Elaina and I stood waiting in the Customer Service area which, by the way, was now empty. (If I had only waited in line for another ten minutes I could have avoided this whole mess.)

Finally Lady #2 comes back out with a handful of cash. I counted it, just to make sure, and had to sign two different pieces of paper. Assistant Manager then helps me get the Money Order I need. Finally!

Bottom line: Don't use the Money Order machine at Wal-Mart. It sucks!